CMR MED · Training
CMR Academy for clinics
Hands-on tracks for partners and staff, live, online or at the clinic, with exercises on the team’s own routine. The tracks come out of the diagnostic: what was redesigned becomes training for the people who do the work.
What you receive
- 01Training planChoose
- 02Team in practiceTrain
- 03Routine appliedApply
- 04Class reportFollow up
01Who it is for
Common situations and scope of service
Common situations
- Physician partners who do not read the clinic’s numbers
- Front desk with no service standard
- Finance staff learning by trial and error
- Team using AI with no rules for patient data
Scope of service
- Management track for physician partners
- Front desk and patient service track
- Hands-on finance track
- AI at work track
- Live sessions, online or at the clinic
- Support material with the clinic’s procedures
02How it works
How it works, in four steps
Each step leaves a written deliverable. The line shows work coming in disorganized and leaving as a routine.
01Choose
Tracks defined from the diagnostic.
OutputTraining plan
02Train
Hands-on sessions with the team.
OutputTeam in practice
03Apply
Exercises on the real routine.
OutputRoutine applied
04Follow up
Feedback from managers and adjustments.
OutputClass report
03In practice
Training tracks
Choose a track to see its modules. Each module has an exercise on the clinic’s routine.
Fictitious data, to show how the work looks day to day.
04Division of responsibilities
Division of responsibilities
What stays with our team and what stays with the clinic in each part of the routine.
| Activity | CMR MED | Clinic |
|---|---|---|
| Training plan | Proposes the tracks | Chooses and sets up the classes |
| Sessions | Runs them and prepares exercises | Frees up the team’s schedule |
| Application | Follows the exercises | Enforces use day to day |
| Evaluation | Reports on the class’s progress | Decides the next topics |
05Frequently asked questions
Frequently asked questions
Do the sessions disrupt the schedule?
They are booked at the quietest times, agreed with coordination.
Can it take place at the clinic?
Yes, in person at the clinic or online, depending on the class.
Is the diagnostic required?
It is optional, though the diagnostic shows which tracks make the biggest difference first.
Do physicians take part?
The management track is designed for physician partners; the others are for the team.
06Next step
A 30-minute call to understand your case
Replies during business hours (Brazil time), on the same number as the phone.
Open chatCalendar
30-minute callTo understand where the clinic stands and what concerns the partners.
Book a call