Skip to content

CMR MED/Services/CMR Academy

CMR MED · Training

CMR Academy for clinics

Hands-on tracks for partners and staff, live, online or at the clinic, with exercises on the team’s own routine. The tracks come out of the diagnostic: what was redesigned becomes training for the people who do the work.

What you receive

  1. 01Training planChoose
  2. 02Team in practiceTrain
  3. 03Routine appliedApply
  4. 04Class reportFollow up

01Who it is for

Common situations and scope of service

Common situations

  • Physician partners who do not read the clinic’s numbers
  • Front desk with no service standard
  • Finance staff learning by trial and error
  • Team using AI with no rules for patient data

Scope of service

  • Management track for physician partners
  • Front desk and patient service track
  • Hands-on finance track
  • AI at work track
  • Live sessions, online or at the clinic
  • Support material with the clinic’s procedures

02How it works

How it works, in four steps

Each step leaves a written deliverable. The line shows work coming in disorganized and leaving as a routine.

  1. 01Choose

    Tracks defined from the diagnostic.

    OutputTraining plan

  2. 02Train

    Hands-on sessions with the team.

    OutputTeam in practice

  3. 03Apply

    Exercises on the real routine.

    OutputRoutine applied

  4. 04Follow up

    Feedback from managers and adjustments.

    OutputClass report

03In practice

Training tracks

Choose a track to see its modules. Each module has an exercise on the clinic’s routine.

Fictitious data, to show how the work looks day to day.

04Division of responsibilities

Division of responsibilities

What stays with our team and what stays with the clinic in each part of the routine.

ActivityCMR MEDClinic
Training planProposes the tracksChooses and sets up the classes
SessionsRuns them and prepares exercisesFrees up the team’s schedule
ApplicationFollows the exercisesEnforces use day to day
EvaluationReports on the class’s progressDecides the next topics

05Frequently asked questions

Frequently asked questions

Do the sessions disrupt the schedule?

They are booked at the quietest times, agreed with coordination.

Can it take place at the clinic?

Yes, in person at the clinic or online, depending on the class.

Is the diagnostic required?

It is optional, though the diagnostic shows which tracks make the biggest difference first.

Do physicians take part?

The management track is designed for physician partners; the others are for the team.